Don’t guess how well your agents are doing – see it in real time instead. View visual reports on everything from connection rate to dispositions, all in one central location in your Kixie Dashboard.
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View all of the data and analytics you need to make deeply informed decisions for your customer-facing teams, all in one central reporting dashboard.
Find specific data points and filter by agent, team, date, and call disposition. Download as a .csv file for easy sharing and importing.
SMS reports, agent summary, time saved with Kixie features (click to call, auto SMS, etc.) and more are available in the reporting dashboard to allow managers to make the best decisions about their contact center.
Discover how Kixie can save you time and help you connect with more leads.
View agent-by-agent reports, call outcomes sorted by disposition, estimated time saved by team and agent, and more.
All Features
The local presence feature ensures that I am going to get a higher pick up rate than if I was making calls on my own! The analytics provide me with enough information about where, when, and how to make better calls and keeps track of my calls in a way that helps me under the efficiency of those calls better.
Nick B.
Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.
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