Get alerts for missed calls, voicemails, and even text messages inside of Slack.
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The benefits are limitless. The time it saves me, just in using the PowerDial feature, is huge! I love how I am able to view calls, listen to calls, download call for Quality Control Purposes. I can even send calls that I had to my supervisor, and use to train new employees. Love Kixie!! Highly recommend!! I consider it to be valuable on so many levels!
— Happye D. | Community Outreach Specialist (Insurance, 11-50 employees)
Boost your sales team’s productivity with Kixie’s Slack multi-line dialer integration. Manage multiple calls simultaneously, allowing your agents to handle higher call volumes without missing important opportunities. With the multi-line dialer, you can queue up calls, assign them to team members, and track their progress, all within your Slack workspace. This seamless integration ensures that your sales team never skips a beat, reducing downtime and increasing conversions.
Kixie’s predictive dialer and auto dialer integrations for Slack provide powerful tools for sales automation. The predictive dialer automatically dials leads and intelligently routes answered calls to available agents, eliminating wasted time between conversations. The auto dialer allows agents to focus on meaningful interactions by automatically dialing a pre-set list of contacts. These integrations ensure that your team spends more time speaking to prospects and less time manually dialing numbers, maximizing efficiency and results.
Transform your Slack workspace into a full-scale call center with Kixie’s power dialer and call center integrations. The power dialer allows agents to connect with up to 10x more leads in the same amount of time, thanks to its ability to rapidly dial through a list of numbers. Meanwhile, the call center integration provides visibility into all team communications, allowing managers to monitor calls, track key metrics, and provide real-time coaching directly within Slack. Whether you’re running a small team or a large operation, Kixie’s integration with Slack ensures you have the tools you need to optimize performance and improve customer satisfaction.
In addition to powerful dialer tools, Kixie’s Slack integration also includes SMS integration, allowing your team to send and receive text messages directly within Slack. This feature is perfect for maintaining quick, efficient communication with leads and customers, especially in situations where calls might not be appropriate. With phone integration, your agents can handle both voice and text-based communication from a single platform, keeping all customer interactions in one place for easy reference and follow-up.
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Kixie requires no system changes and is compatible with most CRMs
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